Welcome to Custom Advanced Connections, Inc. By using our website, requesting information, scheduling industrial machinery or screening equipment services, or entering into a service agreement with us, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services or site.
1. Acceptance of terms
These terms govern your use of our website and the general framework for our industrial machinery, sifting, and screening equipment services. A separate written service agreement, statement of work, work order, quote, or similar contract signed or accepted by you and Custom Advanced Connections, Inc. ("we," "us," "our") controls specific fees, scope, timing, equipment requirements, and duties for each account or project. If that agreement conflicts with these terms on a particular point, the service-specific agreement prevails for that service.
2. Services we provide
We offer industrial and commercial machinery services, which may include, depending on your agreement:
- Coordination for sifting, screening, and general industrial machinery inquiries, requirements, and project details
- Equipment documentation handling and customer communication support
- Project status updates, scheduling coordination, and service notifications
- Detail-minded review of information needed to support machinery-related work
- Account records, project notes, and service documentation where requested or operationally available
- Customer communication regarding timing, changes, exceptions, billing, and service matters
We perform services in accordance with applicable Texas law, federal rules where applicable, industry practices, safety requirements, and the terms of your service agreement.
3. Customer responsibilities
Customers agree to:
- Provide accurate project, technical, contact, timing, equipment, documentation, and billing information
- Identify regulated, restricted, high-value, hazardous, heavy, abrasive, export-controlled, or otherwise sensitive materials or information before service begins
- Ensure submitted information, materials, and instructions are lawful and may be handled under applicable rules and our service policies
- Provide access credentials, technical context, documentation, or other operational information needed for service work
- Notify us promptly of changes in contact information, project timing, technical details, or account billing information
4. Fees and billing
- Service fees, project fees, equipment coordination charges, documentation support fees, and other charges are set out in your service agreement, quote, invoice, or fee schedule
- Unless stated otherwise, fees are earned as described in the applicable agreement or when services are dispatched, performed, attempted, or completed
- Customers remain responsible for costs caused by inaccurate information, missing requirements, access delays, special handling, changed scope, or cancellation after work begins where applicable
5. No guarantee of results
We use professional judgment to coordinate services, review information, and communicate status, but we do not guarantee uninterrupted availability, third-party performance, regulatory outcomes, production results, machinery performance outcomes, or outcomes of disputes with third parties.
6. Third parties and vendors
We may coordinate with third-party service providers, technical platforms, laboratories, consultants, vendors, or other providers as needed. Their services, warranties, and limitations may apply separately. We are not liable for third-party negligence except to the extent caused by our own failure to exercise reasonable care where required by law or agreement.
7. Website use
- Content is for general information and marketing; it is not legal, tax, or investment advice
- You may not scrape, hack, or misuse the site or attempt unauthorized access to our systems
- We may change or discontinue site features without notice
8. Intellectual property
Website text, layout, and logos used by Custom Advanced Connections, Inc. are protected by applicable intellectual property laws. You may not copy or reuse them without our written permission unless limited fair use applies.
9. Limitation of liability
To the fullest extent permitted by law, Custom Advanced Connections, Inc. is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, business interruption, production delay, equipment downtime, loss of data, technical delay, or loss of goodwill arising from use of the website or services. Our aggregate liability for claims relating to the website, excluding services governed by a separate written service agreement or mandatory law, shall not exceed the greater of (a) the amount you paid us in the three months preceding the claim or (b) one hundred U.S. dollars. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum permitted by law.
10. Indemnity
You agree to indemnify and hold harmless Custom Advanced Connections, Inc. and its personnel from claims arising from inaccurate machinery information, prohibited or improperly submitted materials, unlawful instructions, restricted data, unavailable access, or misuse of the website or services, except where caused by our gross negligence or willful misconduct as finally determined by a court.
11. SMS text messaging
If you opt in to SMS:
- You may receive messages regarding machinery inquiries, project updates, scheduling changes, service alerts, payments, and account updates, and with separate consent, occasional promotions
- Message frequency varies; carrier charges may apply
- Reply STOP to opt out; reply HELP for help
- Support: office@customadvancedconnections.com or (831) 607-6260
We do not sell phone numbers or SMS opt-in data for unrelated marketing. See our Privacy Policy.
12. Governing law
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules that would apply another state's laws. Venue provisions in your service agreement, if any, apply to disputes under that agreement.
13. Changes
We may update these terms by posting a revised version and updating the “Last updated” date. Continued use of the website after changes constitutes acceptance unless applicable law requires additional notice.
14. Severability
If any provision is held invalid, the remainder remains in effect.
15. Entire agreement (website)
For website use, these terms and the Privacy Policy are the entire agreement. Project-specific, equipment-specific, technical, or account-specific rights and duties are in your applicable service agreement, quote, invoice, work order, or addenda.
16. Contact
Custom Advanced Connections, Inc.
4200 N Masters Rd #1128, Pearland, TX 77584
Contact: Dorene Florie, director
Phone: (831) 607-6260
Email: office@customadvancedconnections.com
Website: https://customadvancedconnections.com
By using our website or engaging our services, you acknowledge that you have read and agree to these Terms and Conditions, subject to any separate written service agreement for your industrial machinery, screening equipment, technical, or account-specific work.